If you are looking for a concierge salary in the USA, the pay can be different depending on the hotel, apartment building, office, location, experience and type of concierge work. According to the U.S. Bureau of Labor Statistics, the median concierge salary was about $38,950 per year in May 2025, which is around $18.73 per hour. Some concierges earn less than $32,000 a year while experienced workers and workers in higher paying locations can make more than $50,000, and the top 10 percent earned above $57,570. A concierge usually helps guests, residents or clients with information, reservations, transportation, personal requests and different services. The job can be found in hotels, apartment communities, office buildings and other places where people need personal assistance.
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What Is a Concierge and What Do They Do?
A concierge is a person who helps guests, residents or clients with different everyday requests. The work can look simple from outside, but a good concierge needs to know the local area, communicate well and handle many requests without making the customer feel ignored. In a hotel, a concierge may help guests find restaurants, arrange transportation, book activities or give information about local attractions.
Concierge jobs are not only available in hotels. Some concierges work in luxury apartment buildings, residential communities, office buildings, hospitals, senior living facilities and other businesses. Because of this, the concierge salary can change a lot depending on the employer and the type of service being provided.
How Much Does a Concierge Make in the USA?
The national median pay gives a useful starting point for understanding concierge income. The BLS May 2025 figure is $38,950 per year, or about $18.73 per hour. The median means half of workers earn more than this amount and half earn less.
| Concierge Pay Level | Annual Salary | Approx. Hourly Pay |
|---|---|---|
| Lowest 10% | Below $31,620 | Below $15.20 |
| Median | $38,950 | $18.73 |
| Highest 10% | Above $57,570 | Above $27.68 |
These numbers are useful for the general concierge salary in USA, but actual job offers can be higher or lower. A luxury hotel in a major tourist city may have a different pay structure than a small apartment property in a lower cost area. Tips, bonuses, overtime and employee benefits can also change the total compensation.
Concierge Salary by State in the USA
Location can make a noticeable difference in concierge pay. State wage data based on BLS May 2025 estimates show higher median salaries in places such as Hawaii, New York, Rhode Island, Wyoming and Washington, while several southern and central states have lower reported median wages. Some states do not have a separately published figure for this occupation because the BLS data is suppressed or not publishable.
| State | Median Annual Concierge Salary |
|---|---|
| Alabama | $30,120 |
| Alaska | Not separately published |
| Arizona | $37,460 |
| Arkansas | $31,340 |
| California | $43,560 |
| Colorado | $46,720 |
| Connecticut | $40,550 |
| Delaware | $32,420 |
| Florida | $35,660 |
| Georgia | $33,960 |
| Hawaii | $60,090 |
| Idaho | $34,760 |
| Illinois | $36,900 |
| Indiana | $34,160 |
| Iowa | $40,080 |
| Kansas | $35,340 |
| Kentucky | $31,390 |
| Louisiana | $31,340 |
| Maine | $45,330 |
| Maryland | $39,950 |
| Massachusetts | $40,120 |
| Michigan | $35,740 |
| Minnesota | $36,880 |
| Mississippi | $35,360 |
| Missouri | $33,280 |
| Montana | $37,520 |
| Nebraska | Not separately published |
| Nevada | $36,820 |
| New Hampshire | $38,950 |
| New Jersey | $37,740 |
| New Mexico | $35,740 |
| New York | $57,570 |
| North Carolina | $34,780 |
| North Dakota | Not separately published |
| Ohio | $35,660 |
| Oklahoma | $29,930 |
| Oregon | $38,700 |
| Pennsylvania | $39,560 |
| Rhode Island | $54,850 |
| South Carolina | $34,110 |
| South Dakota | Not separately published |
| Tennessee | $35,320 |
| Texas | $36,070 |
| Utah | $38,550 |
| Vermont | $45,610 |
| Virginia | $38,050 |
| Washington | $47,330 |
| West Virginia | $35,130 |
| Wisconsin | $40,460 |
| Wyoming | $52,060 |
District of Columbia: The reported median concierge salary was about $38,230 per year. DC is not a state, but it is often useful to include it in salary comparisons because it has a significant hospitality and service economy.
The state figures should not be treated as a guaranteed salary for every concierge. Local hotel demand, tourism, property type, experience and employer can move the actual wage quite a bit. Also, some states have a relatively small number of concierge workers, so the published estimate can be based on a smaller occupational group.
Concierge Salary per Hour
The concierge salary per hour is around $18.73 at the national median based on the latest BLS figure. For someone working a normal 40 hour week, that is roughly $749 per week before taxes, assuming the worker is paid for 40 hours every week. The actual paycheck can be different when the worker is part time, works overtime or receives tips and bonuses.
Hourly pay is often the number people see first when applying for entry-level concierge jobs. A hotel may advertise an hourly wage while a full-time residential concierge position may show an annual salary. It is useful to convert both numbers into the same format before comparing two jobs.
Entry Level Concierge Salary
An entry level concierge salary is normally lower than the national median because new workers are still learning the property, local services and customer handling. BLS says concierges typically need a high school diploma or equivalent and receive on-the-job training after being hired.
- New concierges may start close to the lower part of the local wage range.
- Hotel size and property type can affect starting pay.
- Large cities and tourist areas may have different wage levels.
- Customer service or hotel experience can help when applying.
- Knowledge of local restaurants, transportation and attractions can be useful.
- Foreign language ability can be helpful in some hotels and tourist locations.
Hotel Concierge Salary
A hotel concierge salary can depend heavily on the hotel category and location. Concierges working in luxury hotels may have more complex guest requests compared with a small hotel. They can help arrange restaurant reservations, transportation, tickets, tours and special occasions for guests.
Hotel concierge work also can include evenings, weekends and holidays because hotels continue operating when most normal offices are closed. In some properties, tips may also become an important part of the worker's total income, although tipping practices are different from one employer to another.
Residential Concierge Salary
A residential concierge salary can be different from hotel concierge pay because the job is mainly focused on residents and the daily services of an apartment or luxury residential building. A residential concierge may welcome residents and visitors, receive packages, help with reservations, contact maintenance staff and provide information about nearby services.
Luxury apartment buildings in large cities can have concierge desks that operate for long hours or even 24 hours. Because of this, some workers may work morning, evening or overnight shifts. The salary can depend on the building, city, experience and how many services the concierge is expected to handle.
- Greeting residents and visitors at the building entrance.
- Handling packages and deliveries.
- Helping residents arrange transportation or local services.
- Answering questions about the building and neighborhood.
- Communicating with maintenance and security teams.
- Managing guest access according to building procedures.
- Helping with special resident requests.
Apartment Concierge Salary
An apartment concierge salary is usually connected with the property management industry. The concierge can become one of the first people residents contact when they need help. In a high-end apartment community, the position may involve more personal service than a normal front desk job.
Apartment concierge workers may also have responsibilities related to deliveries, visitor management and resident communication. Pay can be higher in expensive metropolitan areas, but workers should also compare the salary with the local cost of living and working hours.
Luxury Hotel Concierge Salary
A luxury hotel concierge salary can vary widely because luxury properties often expect a higher level of guest service. The concierge may need to arrange difficult restaurant reservations, private transportation, tours, event tickets and other special requests.
Experience can matter a lot in this type of job. Someone who knows the local restaurants, attractions, transportation options and entertainment venues may be more useful to a luxury hotel than someone with no local knowledge. Communication skills and a professional way of dealing with demanding guests are also important.
VIP Concierge Salary
A VIP concierge salary depends on the employer and the type of clients being served. VIP concierge services can be provided by hotels, private clubs, luxury residential properties, travel companies and personal service businesses.
The work can involve arranging private experiences, transportation, dining reservations and other personal requests. Some positions may have a salary while others can include bonuses, service fees or other compensation. Because the title VIP concierge is used by different businesses, there is no single national salary number for every VIP concierge position.
- Private client assistance.
- Luxury travel arrangements.
- Restaurant and event reservations.
- Transportation coordination.
- Special occasion planning.
- Local recommendations and personal service.
- Communication with hotels, restaurants and service providers.
Personal Concierge Salary
A personal concierge salary can be quite different from a hotel concierge salary. Personal concierges may work directly for an individual, family or private service company. The job can include errands, reservations, scheduling, shopping assistance and other personal tasks.
Some personal concierge workers are paid hourly, while others may receive an annual salary or payment based on individual services. The exact pay depends on the client, location, workload and level of responsibility. Workers serving high-income clients may have more specialized duties and unusual schedules.
Concierge Salary Based on Experience
Experience is one of the factors that can affect how much a concierge earns. A person starting their first concierge job may be learning basic guest service, property procedures and local information. After gaining experience, the worker may move into a larger hotel, luxury property, residential building or supervisory position.
| Experience Level | Typical Pay Position | What Can Affect Pay |
|---|---|---|
| Entry Level | Lower part of local range | Training, location and employer |
| 1–3 Years | Low to middle range | Customer service and property experience |
| 3–5 Years | Middle range | Hotel type, skills and responsibilities |
| 5+ Years | Middle to higher range | Luxury service, leadership and location |
| Senior/Specialized | Higher potential | Property size, clients and management duties |
This table is a general career pattern rather than a fixed national wage scale. There is no rule that every concierge gets a specific raise after a particular number of years. Employer, location and job duties can have a large effect on actual pay.
What Does a Concierge Do?
The main job of a concierge is helping people with information and services. The exact duties depend on the workplace. A hotel concierge normally focuses on guests, while a residential concierge mainly works with residents and visitors.
- Answering guest or resident questions.
- Providing information about local attractions.
- Making restaurant reservations.
- Arranging taxis and other transportation.
- Helping with tickets and local activities.
- Handling requests from guests or residents.
- Communicating with other hotel or building departments.
- Keeping records of requests when required.
- Providing directions and local recommendations.
- Helping create a smooth guest or resident experience.
Concierge Job Requirements
The requirements for a concierge job are generally not as strict as some professional careers. According to the U.S. Bureau of Labor Statistics, concierges typically need a high school diploma or equivalent for entry and learn many job skills through on-the-job training.
Employers can still have their own requirements. A luxury hotel may look for previous hospitality experience, strong communication and knowledge of the local area. A residential building may put more importance on customer service, reliability and the ability to communicate with residents and building staff.
- High school diploma or equivalent may be enough for many positions.
- Customer service experience can be useful.
- Hotel or hospitality experience can help.
- Good verbal communication is important.
- Basic computer skills may be required.
- Knowledge of the local area can be valuable.
- Additional language skills can be useful in some locations.
- Professional and polite behavior is important.
Skills That Can Increase Concierge Pay
There is no single skill that guarantees a higher concierge salary, but some skills can make a worker more competitive for higher responsibility positions. Luxury hotels and private clients can expect stronger service skills than basic entry-level positions.
- Customer service: Handling guests and residents in a polite and helpful way.
- Communication: Explaining information clearly and listening carefully to requests.
- Local knowledge: Knowing restaurants, attractions, transportation and services.
- Organization: Keeping several requests organized during busy periods.
- Problem solving: Finding another option when a guest request cannot be completed as planned.
- Technology: Using computers, booking systems, email and other workplace software.
- Languages: Speaking additional languages can be useful with international guests.
- Professional service: Maintaining a calm and respectful attitude even during difficult requests.
Do Concierges Get Tips?
Some hotel and hospitality concierges can receive tips, but tipping is not guaranteed and depends on the workplace and the type of service. A guest may tip after receiving help with reservations, transportation or a special request, while another guest may not provide any tip.
This means a concierge should not automatically add tips to the base salary when comparing job offers. It is better to treat tips as additional income unless the employer provides a specific guaranteed amount.
Concierge Salary and Benefits
The total compensation for a concierge can include more than the basic salary or hourly wage. Full-time workers may receive benefits depending on the employer and employment arrangement. Benefits can include health insurance, paid time off, retirement plans, employee discounts and other workplace benefits.
Hospitality employers can also provide discounts on hotel rooms or other services in some cases. However, benefits are different for every employer, so workers should check the complete job offer instead of comparing only the advertised concierge pay.
Concierge Work Schedule
Concierge work can have different schedules because hotels, apartment buildings and other properties may operate for long hours. A concierge may work mornings, afternoons, evenings, weekends or holidays. Some large properties may have overnight concierge positions.
An overnight concierge salary can sometimes be affected by shift differentials or other employer policies, but additional night pay is not automatic for every position. Workers should check whether the advertised wage includes any night or weekend differential.
Concierge Career Growth
A concierge job can also be a starting point for other hospitality and customer service careers. Someone who gains experience with guests, reservations and property operations may move into positions with greater responsibility.
- Senior Concierge
- Lead Concierge
- Concierge Supervisor
- Front Desk Supervisor
- Guest Services Manager
- Hotel Front Office Manager
- Guest Relations Manager
- Luxury Guest Services Specialist
- Property Management roles
What Affects Concierge Salary in the USA?
The concierge salary in USA can change because many things are involved in the pay offered by an employer. The city is one important factor, but it is not the only one. Hotel type, property size, experience, work schedule, customer service skills and job responsibilities can all make a difference.
- Location: Concierge jobs in major tourist and metropolitan areas can have different wages than jobs in smaller cities.
- Experience: Workers with more hospitality or customer service experience may qualify for positions with higher pay.
- Property type: A luxury hotel or high-end residential property may have different pay from a small property.
- Employer: Hotels, apartment companies, office buildings and private service companies can have different salary structures.
- Shift: Evening, overnight, weekend and holiday schedules can affect the compensation offered by some employers.
- Skills: Communication, local knowledge, computer skills and additional languages can be useful.
- Responsibilities: A concierge handling more complex guest or resident requests may have a different pay level.
- Tips and bonuses: Some positions can provide additional income beyond the regular wage.
Concierge Salary in Major US Cities
Concierge pay can also be different between cities. Large cities often have many hotels, luxury apartments, business buildings and tourism related businesses where concierge services are needed. But a higher salary does not always mean more money left after living costs, because housing and other expenses can also be much higher in major cities.
For example, cities such as New York, Los Angeles, San Francisco, Miami, Las Vegas, Honolulu, Seattle and Washington, DC have large hospitality, tourism or residential property markets. A concierge looking for work in these markets should compare the actual job offer, working hours, benefits and local living costs rather than looking at salary alone.
Concierge Salary in Hotels vs Apartments
| Workplace | Main Customers | Common Responsibilities |
|---|---|---|
| Hotel | Guests | Reservations, transportation, local information and guest requests |
| Luxury Hotel | Guests and VIP guests | Special arrangements, reservations and personalized service |
| Apartment Building | Residents | Packages, visitors, services and resident requests |
| Luxury Residential Property | Residents and guests | Personal service, reservations and building assistance |
| Office Building | Employees and visitors | Information, visitors and building services |
| Private Concierge Company | Private clients | Errands, travel, reservations and personal requests |
The title can be the same but the daily work can be quite different. A hotel concierge may spend more time helping travelers, while a residential concierge can develop long-term relationships with residents. This is why job duties should be checked carefully when comparing two concierge positions.
How to Become a Concierge in the USA
Becoming a concierge does not normally require a college degree. The U.S. Bureau of Labor Statistics says a high school diploma or equivalent is typically enough for entry into this occupation, with workers learning additional skills through on-the-job training.
People who want to enter this career can start by building customer service experience. Jobs in hotels, restaurants, retail stores, front desks or other customer-facing businesses can help a person learn how to communicate with different types of customers.
- Complete high school or obtain an equivalent credential.
- Build basic customer service experience.
- Learn about the local area and popular services.
- Improve communication and problem-solving skills.
- Learn basic computer and email skills.
- Apply for hotel, residential and guest service positions.
- Gain experience and look for higher responsibility concierge positions.
Is Concierge a Good Career?
Concierge work can suit people who enjoy helping customers and talking with different people during the day. The work can also provide experience in hospitality, property services and customer relations. A person who enjoys local tourism, hotels and service work may find the job interesting.
At the same time, the work can involve standing for long periods, busy periods, difficult customer requests and schedules that include evenings, weekends or holidays. The experience can be different from one workplace to another, so the actual job duties should be considered before accepting a position.
Concierge Job Outlook in the USA
The U.S. Bureau of Labor Statistics projects employment of concierges to grow 3 percent from 2025 to 2035. The agency also projects about 6,900 openings each year, on average, over the decade. These openings can come from employment growth as well as workers leaving the occupation or moving to other jobs.
The demand for concierge services can be connected with hotels, residential properties and other businesses that provide personal assistance. However, local job opportunities can be different depending on tourism, property development and the overall economy.
Concierge Salary vs Guest Services Salary
Concierge and guest services jobs can look similar because both involve helping customers. However, the exact duties and pay can be different. A guest services employee may focus more on check-in support, customer questions and general hotel services, while a concierge can spend more time arranging outside services and local experiences.
Job titles are not always used in exactly the same way by every employer. A person comparing these careers should read the responsibilities, working hours and compensation in the job listing instead of comparing the job title only.
Concierge Salary vs Front Desk Salary
A front desk worker usually handles tasks connected with the main reception area, such as check-in, check-out, room information and guest account questions. A concierge usually focuses more on recommendations, reservations, transportation and other personal requests.
Some hotels combine both responsibilities into one position, especially at smaller properties. In larger hotels, the roles may be separate departments. Because of this, the salary difference can depend heavily on the hotel and job responsibilities.
How Much Does a Concierge Make a Year?
If you are asking how much does a concierge make a year, the latest BLS national median is about $38,950 per year. That works out to around $18.73 per hour when converted to an hourly figure. The lowest-paid workers can earn below $31,620, while the highest 10 percent earn above $57,570 according to the May 2025 BLS data.
These figures are national occupational statistics, so they should not be treated as the exact salary for every job opening. A specific concierge position can pay less or more depending on location, experience, employer, property and compensation structure.
Concierge Salary per Month
Using the national median annual salary of $38,950, the simple monthly equivalent is about $3,246 per month before taxes. This is only an annual salary divided by 12 and does not represent a guaranteed monthly paycheck.
| Pay Measure | Approximate Amount |
|---|---|
| Annual Median | $38,950 |
| Monthly Equivalent | $3,246 |
| Weekly Equivalent | $749 |
| Hourly Equivalent | $18.73 |
Actual take-home pay will be lower after federal, state and other applicable deductions. Benefits, overtime, bonuses and tips can also change the total compensation received by an individual worker.
Can a Concierge Make $50,000 a Year?
Yes, some concierges can earn $50,000 or more per year. The BLS May 2025 data shows that the highest 10 percent of concierges earned more than $57,570 annually. Higher-paying opportunities can be found in some locations and workplaces, although reaching this level is not automatic.
Experience, luxury hospitality, high-cost markets, specialized service skills and additional responsibilities can all be relevant when looking for higher-paying positions. Workers should compare actual job offers rather than assuming that every senior or luxury concierge position will reach the same salary.
How to Increase Your Concierge Salary
A concierge who wants to increase income can focus on gaining experience and moving into positions with greater responsibilities. There is no guaranteed salary increase from following one specific path, but additional skills can open more types of jobs.
- Gain experience in hotel or luxury hospitality.
- Build strong customer service skills.
- Learn more about local restaurants, attractions and transportation.
- Develop computer and reservation system skills.
- Learn another language when it is useful for the local customer base.
- Take responsibility for more complex guest or resident requests.
- Look at senior concierge or supervisor positions.
- Compare jobs in hotels, residential properties and private concierge services.
- Consider locations where concierge services have stronger demand.
Concierge Salary: Final Summary
The concierge salary in USA is around $38,950 per year at the national median, according to the U.S. Bureau of Labor Statistics May 2025 data. The median hourly equivalent is about $18.73, while the lowest 10 percent earned below $31,620 and the highest 10 percent earned above $57,570.
Concierge pay can change considerably by state, city, employer, experience and workplace. Hotel concierges, residential concierges, luxury property workers and personal concierges can all have different duties and compensation. Some positions can also include tips, bonuses or employee benefits.
For someone starting this career, a high school diploma or equivalent is generally enough for entry, and many of the required skills are learned through work experience. Strong communication, customer service, local knowledge and problem-solving can be useful for building a concierge career. With experience, a worker can also move toward senior concierge, guest services or hospitality management positions.
Overall, the actual salary for a concierge should be judged from the specific job offer, including base pay, working hours, benefits, tips, location and responsibilities. National salary figures are useful for comparison, but they do not guarantee what an individual employer will pay.